Introduction

At Container Carrier, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website,1 via phone, email, or in person when inquiring about or purchasing our containers and related services.

We understand that your trust is our most valuable asset, and we are dedicated to handling your personal data with care and transparency.

Information We Collect

We may collect various types of personal information from you, depending on your interactions with us. This information may include:

  • Contact Information: Your name, email address, phone number, company name, and mailing address.
  • Transaction Information: Details about the containers you purchase, payment information (though we typically use secure third-party payment processors and do not store sensitive financial details directly), order history, and delivery addresses.
  • Communication Information: Records of your correspondence with us, including emails, chat transcripts, and phone call recordings.
  • Website Usage Data: Information about how you navigate and use our website, such as your IP address, browser type, device information, pages visited, and time spent on our site. This is often collected through cookies and similar technologies.
  • Inquiry Details: Information you provide when requesting quotes, information about specific containers, or custom modifications.

How We Collect Your Information

We collect information through several methods:

  • Directly from You: When you fill out forms on our website, make a purchase, contact our sales or customer service teams, or communicate with us via email or phone.
  • From Third Parties: We may receive information from partners or service providers (e.g., payment processors, shipping companies) involved in fulfilling your orders.
  • Automatically: Through cookies and other tracking technologies when you visit our website.

How We Use Your Information

We use the information we collect for various purposes, including:2

  • To Provide Products and Services: Fulfilling your orders, processing payments, arranging deliveries, and providing customer support.
  • To Communicate with You: Responding to your inquiries, sending order confirmations, delivery updates, and important notices related to your purchases.
  • To Improve Our Services: Analyzing website usage and customer feedback to enhance our website, products, and service offerings.
  • For Marketing and Promotions: With your consent, sending you information about new products, special offers, or other updates that may be of interest to you. You can opt out of marketing communications at any time.
  • For Security and Fraud Prevention: Protecting our company and our customers from fraudulent transactions and unauthorized access.
  • To Comply with Legal Obligations: Meeting our legal and regulatory requirements.

How We Share Your Information

We understand the importance of keeping your personal information confidential. We will only share your information in the following circumstances:

  • With Service Providers: We may share your data with trusted third-party service providers who assist us in3 operating our business, such as payment processors, shipping companies,4 IT service providers, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes for which5 we hired them.
  • For Legal Reasons: If required by law, court order, or governmental regulation, or if we believe it’s necessary to protect our rights, property, or safety, or that of our customers or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.6
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

We7 do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.8

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.9 These measures include:10

  • Technical Safeguards: Using encryption, firewalls, and secure server infrastructure.
  • Organizational Measures: Implementing strict internal policies and procedures for data access and handling.
  • Physical Security: Protecting physical access to our data centers and offices.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or11 method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.12

Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal13 information we hold about you.
  • Correction: The right to request14 that we correct any inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information, subject to15 certain legal exceptions.
  • Opt-Out of Marketing: The right to opt out of receiving marketing communications from us at any time. You can typically do this by following the “unsubscribe” link in our marketing emails or by contacting us directly.
  • Data Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these16 rights, please contact us using the contact information provided below. We may require you to verify your identity before17 fulfilling your request.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your18 Browse experience, analyze site usage, and support our marketing efforts. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.19

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the20 privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of21 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as22 quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices23 or legal requirements. We will post any updates on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our24 data practices, please Contact us.